For urgent mail orders, please contact your nearest store where the store manager may be able to assist you. For product queries or to make a purchase please phone toll free: 1800 09WEST (1800 099 378) (Australian residents ONLY) Postage within Australia is $14.95 per transaction. 0061 3 9832 6400 (New Zealand Mail Order purchases ONLY) Postage to NZ is $A25.00 per transaction. Nine West does not accept responsibility for duty taxes that may be incurred for items sent to New Zealand. Mail Order Operating Hours 10am - 5pm AEST Monday - Friday. Only available to Australian and New Zealand residents. Click here to view Mail Order terms and conditions.